FAQs
Where is my item being shipped from?
Melbourne, Australia
Do you ship internationally?
Yes! At the moment we are shipping within Australia, and to some selected countries, including: New Zealand, United States, Canada, Singapore, Japan, Korea, and Hong Kong. Unfortunately we do not ship to UK & Europe. If you are based in UK / Europe, kindly visit my Etsy store for some limited products. Our official online store will be shipping to more countries in the future!
How long will shipping take?
Around 4 - 10 business days for Australia and 7 - 21 business days for International. All shipments, except letter posts (for stickers only), are trackable and prices are set by AUS Post and not of my control.
How do you wash / care for the apparel?
Button ups : Cold machine wash only. No iron. No tumble dry. Hang to dry in shade.
Hoodie : Cold machine wash for longer lasting graphics. No tumble dry.
T-shirt : Cold machine was inside out. No tumble dry. Do not directly iron on graphics.
I accidentally ordered using the wrong address / I ordered the wrong size
If there are any problems with your order or changes to the shipping, please contact us immediately via email allyclarryshop@gmail.com. For more questions please feel free to reach out to us!